IT Consultancy Services for Charities
IT Consultancy Tailored to Your Nonprofit
With over two decades of experience, our team understands the distinct needs of non-profit organisations and offers tailored support to enhance your operations. Our mission is to make IT approachable and efficient, allowing you to focus on your charitable goals while we manage the technical aspects.
Our comprehensive IT consultancy service includes personalised account management, proactive IT oversight, and strategic planning to align your technology with your organisation’s objectives.
Trust Us to Deliver
I feel really positive about the onboarding experience with Qlic, the process was painless. Every time we need to contact Qlic the response has been really quick and the issue has also been resolved quickly.
Tony Wells
Emmaus
Dedicated Account Management
Your dedicated account manager is your go-to IT expert, hosting regular review meetings and providing ongoing support. The frequency of meetings is tailored to your needs, whether weekly, monthly, quarterly, or bi-annual.
This close relationship allows us to understand your needs and deliver efficient solutions that evolve with your organisation.
Customised IT Nonprofit Solutions
Our approach is tailored to your organisation’s unique needs. We listen closely to your requirements and deliver bespoke IT solutions that align with your mission and goals.
Proactive IT Management
We stay ahead of emerging opportunities and potential risks with your IT setup.
Our proactive approach includes monitoring industry trends relevant to charities so you can remain focused on your mission without IT disruptions.
Your Consultation Process
Our consultancy process is designed to offer you maximum support and peace of mind. Here’s how we ensure a seamless experience for your organisation:
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Technical Expertise and Support:
Our account managers are skilled in IT, and all have prior experience in support and solutions delivery teams. This deep technical understanding allows them to provide insightful guidance and comprehensive support tailored to your organisation's IT needs. -
Strategic IT Monitoring:
Your account manager is a proactive IT manager throughout your engagement with Qlic. They regularly review and monitor your IT landscape to identify emerging opportunities and potential risks, helping keep your IT environment secure and up to date.
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Annual IT Strategy Review:
We formalise our findings and recommendations through an annual IT Strategy Review. This review provides a snapshot of your recent IT support usage, identifies areas for improvement, and offers tailored recommendations for your organisation's future IT strategy. -
Industry Insights and Best Practices:
Our team stays informed of industry updates, best practices, and regulatory requirements relevant to the charity sector. We provide valuable insights to ensure your organisation remains compliant and competitive.
Want to know more about how we could help your charity?
Implementation Process
Our streamlined implementation approach ensures a smooth transition and seamless support for your organisation:
Contracts Signed & Third Parties Introduced:
After signing the support agreement, we request introductions to key third parties working with your charity, including broadband providers and software vendors. Establishing these relationships early allows us to address user issues and begin support quickly.
Information Requested from Outgoing Suppliers:
We handle the work of contacting previous IT suppliers, requesting information and detailing equipment. We liaise with your previous supplier directly and fully manage the migration to Qlic. This allows you to continue running your organisation without interruption.
Site Survey & IT Audit:
Once we’ve gathered the necessary information, we conduct a full site survey of your IT hardware, software, and services. Our team deploys a remote support tool during onboarding, enabling us to provide immediate assistance when users call for support. We detail your existing IT infrastructure and discuss any additional requirements and ongoing issues.
IT Consultancy Services for Charities FAQ
1. What is IT consultancy for charities?
IT consultancy for charities involves providing expert advice and tailored solutions to help not-for-profit organisations optimise their technology infrastructure, improve efficiency, and support their mission. It includes assessing current IT systems, recommending improvements, and implementing strategies that align with the charity’s goals.
2. Why do charities need IT consultancy services?
Charities often have limited resources and unique needs that require specialised IT solutions. Consultancy services help them maximise the impact of their technology investments, ensuring their IT systems are secure, efficient, and scalable. This support allows charities to focus on their core mission without being hindered by IT challenges.
3. How can IT consultancy help improve our charity’s operations?
IT consultancy can streamline operations by optimising your existing systems, automating routine tasks, and implementing new technologies that improve collaboration, data management, and security. This can lead to cost savings, better resource allocation, and enhanced service delivery.
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