Southwark Pensioners Centre

Case Study

The Organisation: Southwark Pensioners Centre

Southwark Pensioners Centre is a well respected 30 year old local charity that supports older people aged 50+ to enjoy healthier, independent and more active lives, in touch with each other and their communities.

The Challenge: Enhancing Cyber Security and Addressing IT Infrastructure Needs

Southwark Pensioners were not yet using Office 365, meaning all of their users’ emails and files were not under the correct security procedures to keep the data of the company secure. However, Southwark Pensioners were concerned to whether the fiber broadband in their area had high enough speeds to migrate them to Office 365.

Furthermore, Southwark Pensioners were also considering upgrading their current server as the warranty was due to run out very soon, and Dell would not renew their warranty anymore due to its age.

Our Approach: Comprehensive IT Solutions for Southwark Pensioners

Qlic’s most comprehensive solution was to install and configure a new DELL PowerEdge Server that runs with Windows Server 2016 at the main office.

Qlic advised migration of all their files and folders to SharePoint Online. This allows their users to easily share and manage files, folders and any content from a device which is connected to the internet to empower teamwork, seamless collaboration, and quick search for information.

Once Qlic analysed that in the area which Southwark Pensioners is situated, Virgin broadband was available with speeds up to 350Mbps, this meant that migrating their current email solution to Microsoft Office 365 could be done very easily. This allows secure email access via any additional devices that the users may use.

Qlic also proposed an extra feature to add some more security for Southwark Pensioner’s data. For enhanced backup of their data within the SharePoint solution, we recommended using Datto cloud as any deleted or infected data can be recovered from any point in time.

Following the migration, Southwark Pensioners use our managed support desk regularly to provide fast, pro-active response and resolution to all support cases.

The Results: Improved Security, Flexibility, and IT Efficiency

One of the main benefits that Southwark Pensioners immediately realised was the migration over to Office 365 not only improved their security and user access policies, but also enabled more flexible remote working and staff members can now access their files in areas of limited connectivity and when ‘on the go’. This optimised their business continuity and efficiency.

The implementing of a new PowerEdge server that ran with Windows Server 2016 meant that Southwark had a server which provided network addressing, user profiles, workstation management, printer management and domain level security to all users and devices.

Southwark Pensioners also had the added peace of mind as our service desk was on-hand with fast responses and fixed issues in the event of any problems with their devices or IT infrastructure.

Southwark were also very impressed with our work overall that they decided to join a yearly contract with Qlic!

Key Outcomes