Managed IT Support & Services
For Your Charity
Our Managed IT Support & Services For Charities
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Managed IT Support For Charities
We provide IT support for all size charities and organisations. Our experts are here to look after your charity's network, ensuring your systems run smoothly.
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PROJECT MANAGEMENT For The Third Sector
We advise charities on how best to use information technology to achieve their objectives. From new IT Infrastructure to installations and upgrades.
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Cloud Solutions For ChARITIES
Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.
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Cyber Security For Not-For-Profits
Everything you need to keep your charity's IT network secure, from encryption to Cyber Security Essentials. Qlic has your cyber security covered!
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Charity Website
Design
Your new charity website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.
About Qlic IT for Charities
At Qlic, we simplify and perfect not-for-profit’s IT environments. IT is the blood flow of Britain’s organisations, and we have worked with hundreds of charity organisations over the last 2 decades to keep their IT running smoothly. Our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.
We understand the challenges that not-for-profits face and that’s why we provide you with a best practice tailored to your organisation specifically. We will help your charity cut costs when it comes to IT by creating flexible and bespoke packages.
Specialising in the third sector for over 15 years, we use our extensive experience to deliver you the best IT service, as well as consultancy, at highly incentivised prices. Emphasising our belief in providing recognised IT services to non-for-profits.
We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.
We believe ‘know-who’ is more powerful than ‘know-how’. Your charity doesn’t need to master your own IT systems, you need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away. We’re more than just ‘the IT guy’, we’re your partners. Make Your IT Qlic!
Service Desk Statistics
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Average Telephone Response Time
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SLA Target
Hit
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Incidents Resolved on Initial Contact
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Incidents Resolved Without Escalation
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Incident Tickets
Re-Opened
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Incidents Escalated to On-Site Engineer Visit
Our Charity Experience - Understanding The Sector
We understand the challenges that not-for-profits face and from specialising in the third sector for over 15 years, we use our extensive experience to deliver you the best IT service, as well as consultancy, at highly incentivised prices.
A Flexible & Dynamic Workforce
With full-time staff, part-time staff, volunteers and even some trustees all working on different schedules or only occasionally needing IT assistance, the workforce of a charity can be significantly different to that of a commercial entity. That’s why we provide flexible and bespoke packages to all not-for-profits.
Discounted Charity Services
Our large charity-focused client base allows us to keep ahead of trends and challenges facing the sector, which in turn enables us to share our experience and insights with all our clients. We will be to keep you informed of new industry and sector developments in regular quarterly consultancy meetings.
Varying IT Skill Levels
Some of your users may be more IT literate than others, but we take this all into consideration and provide the best customer support tailored to each of your team members. Coupled with first-hand user training of new solutions, we want our clients to feel empowered about the new IT environment.
Free IT Consultations for the Third Sector
We offer free IT consultancy to all charities and organisations. Included in our free consultations is an initial meeting to find out more about your organisation, your current IT set-up and where you need support. This will help us provide a best practice for your organisation.
Book Your Free Consultation with one of our Expert Account Managers at a time that suits you by using our form.
Charities We've Digitally Transform
![Jodie Dickson](https://www.qlicnfp.com/wp-content/uploads/2021/02/albany-theatre-2-wecompress.com_.jpg)
![Alan Avis](https://www.qlicnfp.com/wp-content/uploads/2021/03/croydon-mencapp.png)
Very recently, Premier has supported us with our office relocation project and in response to Covid-19 pandemic – the new system meant that we were able to adapt very quickly. The implementation of both projects was smooth and on target – the account manager Mike Horton, the engineers Martin Hull and Sam Sly, and the rest of team were brilliant, thank you!"
![Reg Parkinson](https://www.qlicnfp.com/wp-content/uploads/2021/02/age-uk-ealing.png)
![John Rose](https://www.qlicnfp.com/wp-content/uploads/2020/09/ACH-wb.jpg)
![Pamela Forsyth](https://www.qlicnfp.com/wp-content/uploads/2020/09/Relate-logo-e1501756518536.jpg)
![Tracey Elmore](https://www.qlicnfp.com/wp-content/uploads/2021/02/Fusion.png)
![Paula Owen](https://www.qlicnfp.com/wp-content/uploads/2020/09/230x113-Age-UK-Faversham-Sittingbourne-Logo-RGB.png)
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Our Trusted Partners
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Latest Blog News
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Charity IT Tips: How to Reset Your Password on Microsoft 365
Safeguarding sensitive donor and beneficiary information is more vital than ever for charity and nonprofit organisations. Ensuring that your team’s Microsoft 365 accounts are secure is a fundamental step in protecting this data from potential breaches and unauthorised access.
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Charity IT Tips: How to Set a Default Browser
Optimise your charity’s workflow by setting a default browser. Our guide provides easy-to-follow steps for different devices
![](https://www.qlicnfp.com/wp-content/uploads/2024/08/DSC_0101-2-1024x683.jpg)
A Charity Guide to Efficiency Best Practices for Microsoft 365
Efficiency is fundamental for charities, where maximising resources and streamlining operations can significantly impact the ability to serve communities and achieve mission-driven goals. Microsoft 365
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Microsoft Data Loss Prevention: Protecting Nonprofit Data
Protecting sensitive data is more important than ever, especially for nonprofits that manage a wealth of valuable information.