Managed IT Services for Charities
Simple, Jargon-Free IT with Exceptional Customer Service
Our talented team is chosen for their professionalism and passion, ensuring effortless conversation and easy solutions when you call. You’ll always reach a genuine contact, never an auto-attendant or voicemail.
Our telephone-centric support culture ensures the quickest resolution to IT issues. We prioritise direct communication, allowing users to report problems swiftly. Once an issue is reported, our team begins diagnostics immediately, engaging directly with users and initiating the resolution process during the initial call.
Trust Us to Deliver
I feel really positive about the onboarding experience with Qlic, the process was painless. Every time we need to contact Qlic the response has been really fast, and the issue has also been resolved quickly.
Alison Hill
Emmaus UK
What we can offer you
Managed IT Support
At Qlic we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation. Qlic offers bespoke managed IT support packages to suit your charity requirements.
Project Management
Our project management team maintains close relationships with our partners to ensure we have access to the latest technological advancements in the industry. Our IT procurement process is designed to provide your organisation with cutting-edge hardware and software at the most competitive prices, ensuring your projects have the best resources to succeed.
Cloud Solutions
All our cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our solutions meet the highest security and compliance requirements for your charity. Qlic offers a tailored service to each organisation to ensure your cloud solution is personalised.
Managed Cyber Security
Qlic has a variety of managed cyber security packages that can be tailored to suit your charity needs.
Want to know more about how we could help your charity?
Consultation Process
Introduction & Fact Find Meeting
We will meet with you to discuss your project in detail and ask all the necessary questions, in order to provide you with a comprehensive proposal. Our account managers are fully trained in both sales of, and technical specifics for, our full range of products and services.
Solution Discovery & Client Proposal
Between meetings we will liaise with all relevant parties (including existing client vendors, if required) to provide an accurate proposal, including detailed information on the solution provided, commercial terms and agreement specifics.
Proposal Presentation & Outcome Meeting
We will meet with all parties involved in the decision-making process to present our proposed solution and answer any questions you may have. Once you are happy with our proposed solution, as with all new services, we require signed agreement to ensure both parties are happy to proceed with providing the services outlined in the proposal.
Assignment to Your Dedicated Project Lead
Our operations manager will review your project internally and assign to you, a dedicated project manager & assistant team that best suit your organisation, and the technical details of your project. Your project manager will then send you an introductory email and be your point of contact through the duration of the project.
IT Services for Charities FAQ
1. What IT services are available for charities?
IT services for charities typically include managed IT support, cloud services, cybersecurity, data backup and recovery, software implementation, network management, and IT consultancy. These services are tailored to meet the unique needs of not-for-profit organisations, helping them operate efficiently and securely.
2. Why do charities need specialised IT services?
Charities often operate with limited budgets and resources, making it essential to have IT solutions that are both cost-effective and reliable. Specialised IT services ensure that charities can leverage the right technology to support their mission, enhance productivity, and maintain data security, all while staying within their budget.
